Privacy Policy
The purpose of this document is to establish the rules regarding the collection, access, use, storage, transfer, enrichment, and disposal of data collected from Users, in addition to the registration of their activities in accordance with the laws in force in Brazil.
When the User accesses and uses our Platforms - websites, applications, and services offered by CodeBit - they accept this Privacy Policy, giving their free and express consent to the terms set forth herein.
The collection, use, and sharing of personal data of CodeBit Users will be subject to this Privacy Policy and its updates. When accessing the website or the application, the User must read this Policy, expressing their agreement with its provisions. This must be done through the button provided for this purpose at the time of their registration on the platform. For Users who are already registered, this action must be done in a pop-up window when accessing the system after any update to the privacy policy.
If the User wishes to contact CodeBit, they can simply send an email to contato@codebit.com.br.
1. DATA COLLECTION
1.1 Data is collected when entered or voluntarily submitted by Users when using the Platforms offered by CodeBit – both in its virtual and physical establishments, which includes, but is not limited to, the creation of an Access Account, navigation, participation in offers and programs, purchase of products, and visits made.
1.2 The information we collect from Users is:
name;
company;
job title;
phone numbers;
email address.
1.3 We are not responsible for the accuracy or lack thereof in the information provided by our User or for it being outdated, when it is their responsibility to provide it accurately or keep it updated.
2. USE AND PURPOSE OF DATA COLLECTION AND PROCESSING
2.1 The data collected from our Users will be used for the following purposes:
keep their registration data updated for contact purposes by telephone, instant messaging applications, electronic mail, SMS, direct mail, or other communication channels;
generate statistics, studies, research, and surveys relevant to their behavior when using CodeBit Platforms;
promote our services and products, inform about news, features, contents, news, and other relevant events to maintain the relationship with our Users;
send emails, make active contacts, and send other communications, respecting the User's privacy under this Privacy Policy, to promote their products and services to whom it may concern;
safeguard ourselves regarding rights and obligations related to the use of our Platforms;
collaborate and/or comply with court orders or requests by administrative authorities;
for the maintenance and improvement of our Platforms, products, and services.
2.2 In the event of any change in the purposes for which we use the data of Users or Referrals, they will be notified and will have a period of 7 (seven) days to withdraw their consent, in accordance with the terms described in this Privacy Policy.
2.3 The services offered by CodeBit are dynamic and may introduce new features that might require the collection of new information. If the personal data is substantially different or if there is a significant change in how we use your data, we will send you a notification and may also modify this Privacy Policy.
2.4 Notification will be made via email and/or SMS. Such notifications are important for your interaction with CodeBit and are inherent to the provision of our services, meaning that the User cannot opt out of receiving this type of communication.
2.5 We have listed above the uses we will make of the data collected from Users.
2.6 The database, built through data collection on CodeBit Platforms, is our property and responsibility, and its use, access, and sharing, when necessary, will be carried out within the limits and purposes of CodeBit's business, and may be made available for consultation and transferred to our business partners, suppliers, and authorities, provided that the provisions of this Privacy Policy are observed.
2.6.1 The User is hereby aware that we may enrich our database by adding information from other legitimate sources – including database sources from other companies associated with Codebit. Thus, they express their explicit consent by agreeing to the terms of this Privacy Policy.
2.6.2 Internally, our Users' data is accessed only by professionals duly authorized by CodeBit, respecting the principles of proportionality, necessity, and relevance to the objectives of the said company, in addition to the commitment of confidentiality and preservation of privacy under the terms of this Privacy Policy.
2.6.3 In the event of sharing Personal Data, it will occur solely and exclusively when necessary to fulfill the purposes described in the Privacy Policy.
3. DATA STORAGE
3.1 The collected data will be stored in a secure and controlled environment for a minimum period of 6 (six) months, in accordance with the Brazilian Civil Rights Framework for the Internet, taking into account the available state of the art.
3.2 However, considering that no security system is infallible, CodeBit disclaims any liability for any losses and/or damages resulting from failures, viruses, or intrusions into CodeBit's database, except in cases of willful misconduct or negligence.
3.3 The data obtained from our Users may be stored on our own servers or on servers of a third party contracted for this purpose, whether allocated in Brazil or abroad, and may also be stored by means of cloud computing technology and/or other technologies that may arise in the future, always aiming at the improvement and refinement of our activities.
3.4 Our User may request the display, correction, or ratification of their personal data through the customer service tools provided by us.
3.5 Through the same customer service tools, our User may request the deletion of their personal data collected and registered by CodeBit, provided that the contract between the User and CodeBit has ended, any Access Accounts have been canceled, and the minimum legal term has elapsed.
3.5.1. CodeBit clarifies that, in some situations, it will not be possible to perform the complete deletion of data, such as, for example, in the case of Invoices eventually generated by our company as a result of acquisitions made by our User. These invoices are always linked to the User's CPF (Taxpayer ID), therefore making it necessary to keep this information to avoid tax discrepancies.
3.6.1. For auditing purposes and the preservation of rights, we may retain the history of our Users' data registration for a longer period, in cases where the law or regulatory standards so establish, or for the preservation of rights. However, we reserve the right to delete them permanently, according to our convenience, in a shorter period.
3.6.2. The data preserved under the conditions indicated above will have its use limited to the purposes of clause 2.1 of this Privacy Policy.
4. DATA SECURITY
4.1 CodeBit guarantees that it uses a limited access policy, meaning that Users' personal data and information are restricted only to employees, staff, and partner companies of CodeBit whose job functions require contact with personal data.
4.2 CodeBit uses a database service managed by AWS – Amazon Web Services, in addition to having strict security policies with monitored, restricted, and controlled access for its employees and collaborators through cloud control panels. Furthermore, CodeBit operates in a functional environment that features a set of scalable servers, depending on the volume of traffic on the Platform, without human intervention, in separate physical locations situated in private subnets with access controlled only through the load balancer (entry endpoint).
4.3 Additionally, all accesses and actions of CodeBit employees on the Platform are recorded by three tools: (i) the SGM (Maintenance Management System), where all occurrences on the Platform and user contacts are registered for historical and action-tracking purposes; (ii) RD Station, which records the capture of all leads; (iii) mailing codebit, an email dispatch tool where activities are registered in the system. CodeBit uses these tools to monitor employee actions and store service history and traceability.
4.4 CodeBit recommends that Users keep their Platform access passwords strictly confidential, avoiding disclosure to third parties.
4.5 In the event of a suspected breach of personal data, CodeBit undertakes to notify the Users who may have been affected and track all activities carried out in the last period since the last suspicion.
5. USER RIGHTS
5.1 Any User wishing to revoke their consent shall do so by means of a request for revocation of consent, through electronic contact via the email address contato@codebit.com.br, except for legal hypotheses.
5.1.1. In this situation, CodeBit will use its best efforts to respond to all legitimate requests for revocation of consent, acting within 7 (seven) days. Occasionally, it may take longer than 30 (thirty) days if the request is particularly complex or if the User has made multiple requests. If it takes longer than expected, we will notify you.
5.2 CodeBit retains Users' personal data and information for the period necessary to fulfill the purposes for which we collect them, including for legal or tax purposes. This period is essential to ensure the continuous development and improvement of the platform. After this period, Users' personal data and information will be deleted from CodeBit's database.
5.3 The User may request the display, correction, or ratification of their personal data through the service tools made available by CodeBit, via electronic contact at the email contato@codebit.com.br.
5.4 If the User wishes to request the deletion of their personal data collected and registered by CodeBit, they may also get in touch via email contato@codebit.com.br.
5.5 In addition to the rights described above, the User may also exercise other rights regarding the data collected directly by CodeBit. Only identifiable data is eligible for the exercise of such rights. The User's rights also include:
Right of Access: right that allows the User to know and obtain information about the processing of their personal data;
Right to Object: right that allows the User to object to the processing of their personal data;
Right to Restriction: right of the User to restrict the future processing of their personal data;
Right to Data Portability: right of the User to request the transfer of their personal data without any obstacles.
6. ANTI-SPAM
6.1 Emails sent by CodeBit never ask for confirmation of data, passwords, or personal registrations. Furthermore, our communications do not contain any type of download or executable attachments (files with extensions .exe, .com, .scr, .bat).
6.2 All our promotional emails are sent from @codebit.com.br addresses and their links lead directly to CodeBit's website or our social networks.
6.3 Relationship emails will only be sent to Users who opt in to receive them. And if, at any time, the User wishes to unsubscribe from these mailings, their request will be promptly fulfilled.
7. MODIFICATIONS TO THE TERMS OF THIS POLICY
7.1 This Privacy Policy may be altered at any time, depending on the purpose or necessity, such as for adjustment and legal compliance with a provision of law or regulation that has equivalent legal force, with the current version always being the most recent.
7.2 The new Policy will enter into force 10 (ten) days after being published on the Platform. Within the aforementioned period, the User must inform by email if they do not agree with the amended terms. If there is no manifestation within the stipulated period, or if the User continues to use CodeBit's services, it will be understood that the User tacitly accepted the new terms, and the contract will continue to bind the parties.
8. GENERAL PROVISIONS
8.1 We may alter the content of this Privacy Policy at any time, depending on the purpose or necessity, such as for adjustments and legal compliance with a provision of law or regulation that has equivalent legal force, and it is our User's responsibility to check it whenever they access CodeBit Platforms.
8.1.1. In the event of significant updates to this document, CodeBit will notify the User through the tools available on the Platforms used by our User and/or the means of contact provided by them.
8.2 The User may contact us in case of any questions regarding the provisions of this Privacy Policy through the customer service channels indicated below, whose working hours are Monday to Friday, from 8 am to 5 pm, except for national holidays:
telephone: (11) 3014-2103;
email: contato@codebit.com.br
8.3 If third-party companies process any data collected by CodeBit, they must strictly respect the conditions stipulated herein and CodeBit's Information Security policies.
8.4 If any provision of this Privacy Policy is considered illegal or illegitimate by an authority in the location where our User resides or from their Internet connection, the remaining conditions will remain in full force and effect.
9. APPLICABLE LAW AND JURISDICTION
This Privacy Policy will be interpreted according to Brazilian legislation, in the Portuguese language, with the forum of our User's domicile being elected to resolve any dispute or controversy involving this document, except for specific exceptions of personal, territorial, or functional competence under the applicable legislation.
10. GLOSSARY
For the purposes of this document, the following definitions and descriptions should be considered for a better understanding:
CODEBIT DESENVOLVIMENTO DE SOFTWARES CUSTOMIZADOS LTDA: a company regularly incorporated under Brazilian laws, with headquarters in Franca, State of São Paulo, at AVENIDA EMILIO PALUDETTO, 5860
SALA 1 - VILA HIPICA - 14403-860, registered with the CNPJ/MF under No. 12.398.333/0001-08.
Cloud Computing: cloud computing is a service virtualization technology built from the interconnection of more than one server through a common information network (e.g., the Internet), with the goal of reducing costs and increasing the availability of the supported services.
Access Account: User credential that may be required to use or access restricted areas and exclusive functionalities of the Platforms offered by CodeBit.
IP: abbreviation for Internet Protocol. It is an alphanumeric set that identifies Users' devices on the Internet.
Logs: records of User activities performed on CodeBit Platforms.
Platforms: these are CodeBit's virtual and physical establishments, as well as websites, applications, and services offered.
Users: persons who access or interact with the activities offered by CodeBit Platforms.
The User declares to have read, understood, and accepted all the rules, conditions, and obligations established in this Privacy Policy.
Franca/SP, date of acceptance, access, and use of the Platform and other applications.
Update: November 25, 2021.
The purpose of this document is to establish the rules regarding the collection, access, use, storage, transfer, enrichment, and disposal of data collected from Users, in addition to the registration of their activities in accordance with the laws in force in Brazil.
When the User accesses and uses our Platforms - websites, applications, and services offered by CodeBit - they accept this Privacy Policy, giving their free and express consent to the terms set forth herein.
The collection, use, and sharing of personal data of CodeBit Users will be subject to this Privacy Policy and its updates. When accessing the website or the application, the User must read this Policy, expressing their agreement with its provisions. This must be done through the button provided for this purpose at the time of their registration on the platform. For Users who are already registered, this action must be done in a pop-up window when accessing the system after any update to the privacy policy.
If the User wishes to contact CodeBit, they can simply send an email to contato@codebit.com.br.
1. DATA COLLECTION
1.1 Data is collected when entered or voluntarily submitted by Users when using the Platforms offered by CodeBit – both in its virtual and physical establishments, which includes, but is not limited to, the creation of an Access Account, navigation, participation in offers and programs, purchase of products, and visits made.
1.2 The information we collect from Users is:
name;
company;
job title;
phone numbers;
email address.
1.3 We are not responsible for the accuracy or lack thereof in the information provided by our User or for it being outdated, when it is their responsibility to provide it accurately or keep it updated.
2. USE AND PURPOSE OF DATA COLLECTION AND PROCESSING
2.1 The data collected from our Users will be used for the following purposes:
keep their registration data updated for contact purposes by telephone, instant messaging applications, electronic mail, SMS, direct mail, or other communication channels;
generate statistics, studies, research, and surveys relevant to their behavior when using CodeBit Platforms;
promote our services and products, inform about news, features, contents, news, and other relevant events to maintain the relationship with our Users;
send emails, make active contacts, and send other communications, respecting the User's privacy under this Privacy Policy, to promote their products and services to whom it may concern;
safeguard ourselves regarding rights and obligations related to the use of our Platforms;
collaborate and/or comply with court orders or requests by administrative authorities;
for the maintenance and improvement of our Platforms, products, and services.
2.2 In the event of any change in the purposes for which we use the data of Users or Referrals, they will be notified and will have a period of 7 (seven) days to withdraw their consent, in accordance with the terms described in this Privacy Policy.
2.3 The services offered by CodeBit are dynamic and may introduce new features that might require the collection of new information. If the personal data is substantially different or if there is a significant change in how we use your data, we will send you a notification and may also modify this Privacy Policy.
2.4 Notification will be made via email and/or SMS. Such notifications are important for your interaction with CodeBit and are inherent to the provision of our services, meaning that the User cannot opt out of receiving this type of communication.
2.5 We have listed above the uses we will make of the data collected from Users.
2.6 The database, built through data collection on CodeBit Platforms, is our property and responsibility, and its use, access, and sharing, when necessary, will be carried out within the limits and purposes of CodeBit's business, and may be made available for consultation and transferred to our business partners, suppliers, and authorities, provided that the provisions of this Privacy Policy are observed.
2.6.1 The User is hereby aware that we may enrich our database by adding information from other legitimate sources – including database sources from other companies associated with Codebit. Thus, they express their explicit consent by agreeing to the terms of this Privacy Policy.
2.6.2 Internally, our Users' data is accessed only by professionals duly authorized by CodeBit, respecting the principles of proportionality, necessity, and relevance to the objectives of the said company, in addition to the commitment of confidentiality and preservation of privacy under the terms of this Privacy Policy.
2.6.3 In the event of sharing Personal Data, it will occur solely and exclusively when necessary to fulfill the purposes described in the Privacy Policy.
3. DATA STORAGE
3.1 The collected data will be stored in a secure and controlled environment for a minimum period of 6 (six) months, in accordance with the Brazilian Civil Rights Framework for the Internet, taking into account the available state of the art.
3.2 However, considering that no security system is infallible, CodeBit disclaims any liability for any losses and/or damages resulting from failures, viruses, or intrusions into CodeBit's database, except in cases of willful misconduct or negligence.
3.3 The data obtained from our Users may be stored on our own servers or on servers of a third party contracted for this purpose, whether allocated in Brazil or abroad, and may also be stored by means of cloud computing technology and/or other technologies that may arise in the future, always aiming at the improvement and refinement of our activities.
3.4 Our User may request the display, correction, or ratification of their personal data through the customer service tools provided by us.
3.5 Through the same customer service tools, our User may request the deletion of their personal data collected and registered by CodeBit, provided that the contract between the User and CodeBit has ended, any Access Accounts have been canceled, and the minimum legal term has elapsed.
3.5.1. CodeBit clarifies that, in some situations, it will not be possible to perform the complete deletion of data, such as, for example, in the case of Invoices eventually generated by our company as a result of acquisitions made by our User. These invoices are always linked to the User's CPF (Taxpayer ID), therefore making it necessary to keep this information to avoid tax discrepancies.
3.6.1. For auditing purposes and the preservation of rights, we may retain the history of our Users' data registration for a longer period, in cases where the law or regulatory standards so establish, or for the preservation of rights. However, we reserve the right to delete them permanently, according to our convenience, in a shorter period.
3.6.2. The data preserved under the conditions indicated above will have its use limited to the purposes of clause 2.1 of this Privacy Policy.
4. DATA SECURITY
4.1 CodeBit guarantees that it uses a limited access policy, meaning that Users' personal data and information are restricted only to employees, staff, and partner companies of CodeBit whose job functions require contact with personal data.
4.2 CodeBit uses a database service managed by AWS – Amazon Web Services, in addition to having strict security policies with monitored, restricted, and controlled access for its employees and collaborators through cloud control panels. Furthermore, CodeBit operates in a functional environment that features a set of scalable servers, depending on the volume of traffic on the Platform, without human intervention, in separate physical locations situated in private subnets with access controlled only through the load balancer (entry endpoint).
4.3 Additionally, all accesses and actions of CodeBit employees on the Platform are recorded by three tools: (i) the SGM (Maintenance Management System), where all occurrences on the Platform and user contacts are registered for historical and action-tracking purposes; (ii) RD Station, which records the capture of all leads; (iii) mailing codebit, an email dispatch tool where activities are registered in the system. CodeBit uses these tools to monitor employee actions and store service history and traceability.
4.4 CodeBit recommends that Users keep their Platform access passwords strictly confidential, avoiding disclosure to third parties.
4.5 In the event of a suspected breach of personal data, CodeBit undertakes to notify the Users who may have been affected and track all activities carried out in the last period since the last suspicion.
5. USER RIGHTS
5.1 Any User wishing to revoke their consent shall do so by means of a request for revocation of consent, through electronic contact via the email address contato@codebit.com.br, except for legal hypotheses.
5.1.1. In this situation, CodeBit will use its best efforts to respond to all legitimate requests for revocation of consent, acting within 7 (seven) days. Occasionally, it may take longer than 30 (thirty) days if the request is particularly complex or if the User has made multiple requests. If it takes longer than expected, we will notify you.
5.2 CodeBit retains Users' personal data and information for the period necessary to fulfill the purposes for which we collect them, including for legal or tax purposes. This period is essential to ensure the continuous development and improvement of the platform. After this period, Users' personal data and information will be deleted from CodeBit's database.
5.3 The User may request the display, correction, or ratification of their personal data through the service tools made available by CodeBit, via electronic contact at the email contato@codebit.com.br.
5.4 If the User wishes to request the deletion of their personal data collected and registered by CodeBit, they may also get in touch via email contato@codebit.com.br.
5.5 In addition to the rights described above, the User may also exercise other rights regarding the data collected directly by CodeBit. Only identifiable data is eligible for the exercise of such rights. The User's rights also include:
Right of Access: right that allows the User to know and obtain information about the processing of their personal data;
Right to Object: right that allows the User to object to the processing of their personal data;
Right to Restriction: right of the User to restrict the future processing of their personal data;
Right to Data Portability: right of the User to request the transfer of their personal data without any obstacles.
6. ANTI-SPAM
6.1 Emails sent by CodeBit never ask for confirmation of data, passwords, or personal registrations. Furthermore, our communications do not contain any type of download or executable attachments (files with extensions .exe, .com, .scr, .bat).
6.2 All our promotional emails are sent from @codebit.com.br addresses and their links lead directly to CodeBit's website or our social networks.
6.3 Relationship emails will only be sent to Users who opt in to receive them. And if, at any time, the User wishes to unsubscribe from these mailings, their request will be promptly fulfilled.
7. MODIFICATIONS TO THE TERMS OF THIS POLICY
7.1 This Privacy Policy may be altered at any time, depending on the purpose or necessity, such as for adjustment and legal compliance with a provision of law or regulation that has equivalent legal force, with the current version always being the most recent.
7.2 The new Policy will enter into force 10 (ten) days after being published on the Platform. Within the aforementioned period, the User must inform by email if they do not agree with the amended terms. If there is no manifestation within the stipulated period, or if the User continues to use CodeBit's services, it will be understood that the User tacitly accepted the new terms, and the contract will continue to bind the parties.
8. GENERAL PROVISIONS
8.1 We may alter the content of this Privacy Policy at any time, depending on the purpose or necessity, such as for adjustments and legal compliance with a provision of law or regulation that has equivalent legal force, and it is our User's responsibility to check it whenever they access CodeBit Platforms.
8.1.1. In the event of significant updates to this document, CodeBit will notify the User through the tools available on the Platforms used by our User and/or the means of contact provided by them.
8.2 The User may contact us in case of any questions regarding the provisions of this Privacy Policy through the customer service channels indicated below, whose working hours are Monday to Friday, from 8 am to 5 pm, except for national holidays:
telephone: (11) 3014-2103;
email: contato@codebit.com.br
8.3 If third-party companies process any data collected by CodeBit, they must strictly respect the conditions stipulated herein and CodeBit's Information Security policies.
8.4 If any provision of this Privacy Policy is considered illegal or illegitimate by an authority in the location where our User resides or from their Internet connection, the remaining conditions will remain in full force and effect.
9. APPLICABLE LAW AND JURISDICTION
This Privacy Policy will be interpreted according to Brazilian legislation, in the Portuguese language, with the forum of our User's domicile being elected to resolve any dispute or controversy involving this document, except for specific exceptions of personal, territorial, or functional competence under the applicable legislation.
10. GLOSSARY
For the purposes of this document, the following definitions and descriptions should be considered for a better understanding:
CODEBIT DESENVOLVIMENTO DE SOFTWARES CUSTOMIZADOS LTDA: a company regularly incorporated under Brazilian laws, with headquarters in Franca, State of São Paulo, at AVENIDA EMILIO PALUDETTO, 5860
SALA 1 - VILA HIPICA - 14403-860, registered with the CNPJ/MF under No. 12.398.333/0001-08.
Cloud Computing: cloud computing is a service virtualization technology built from the interconnection of more than one server through a common information network (e.g., the Internet), with the goal of reducing costs and increasing the availability of the supported services.
Access Account: User credential that may be required to use or access restricted areas and exclusive functionalities of the Platforms offered by CodeBit.
IP: abbreviation for Internet Protocol. It is an alphanumeric set that identifies Users' devices on the Internet.
Logs: records of User activities performed on CodeBit Platforms.
Platforms: these are CodeBit's virtual and physical establishments, as well as websites, applications, and services offered.
Users: persons who access or interact with the activities offered by CodeBit Platforms.
The User declares to have read, understood, and accepted all the rules, conditions, and obligations established in this Privacy Policy.
Franca/SP, date of acceptance, access, and use of the Platform and other applications.
Update: November 25, 2021.
The purpose of this document is to establish the rules regarding the collection, access, use, storage, transfer, enrichment, and disposal of data collected from Users, in addition to the registration of their activities in accordance with the laws in force in Brazil.
When the User accesses and uses our Platforms - websites, applications, and services offered by CodeBit - they accept this Privacy Policy, giving their free and express consent to the terms set forth herein.
The collection, use, and sharing of personal data of CodeBit Users will be subject to this Privacy Policy and its updates. When accessing the website or the application, the User must read this Policy, expressing their agreement with its provisions. This must be done through the button provided for this purpose at the time of their registration on the platform. For Users who are already registered, this action must be done in a pop-up window when accessing the system after any update to the privacy policy.
If the User wishes to contact CodeBit, they can simply send an email to contato@codebit.com.br.
1. DATA COLLECTION
1.1 Data is collected when entered or voluntarily submitted by Users when using the Platforms offered by CodeBit – both in its virtual and physical establishments, which includes, but is not limited to, the creation of an Access Account, navigation, participation in offers and programs, purchase of products, and visits made.
1.2 The information we collect from Users is:
name;
company;
job title;
phone numbers;
email address.
1.3 We are not responsible for the accuracy or lack thereof in the information provided by our User or for it being outdated, when it is their responsibility to provide it accurately or keep it updated.
2. USE AND PURPOSE OF DATA COLLECTION AND PROCESSING
2.1 The data collected from our Users will be used for the following purposes:
keep their registration data updated for contact purposes by telephone, instant messaging applications, electronic mail, SMS, direct mail, or other communication channels;
generate statistics, studies, research, and surveys relevant to their behavior when using CodeBit Platforms;
promote our services and products, inform about news, features, contents, news, and other relevant events to maintain the relationship with our Users;
send emails, make active contacts, and send other communications, respecting the User's privacy under this Privacy Policy, to promote their products and services to whom it may concern;
safeguard ourselves regarding rights and obligations related to the use of our Platforms;
collaborate and/or comply with court orders or requests by administrative authorities;
for the maintenance and improvement of our Platforms, products, and services.
2.2 In the event of any change in the purposes for which we use the data of Users or Referrals, they will be notified and will have a period of 7 (seven) days to withdraw their consent, in accordance with the terms described in this Privacy Policy.
2.3 The services offered by CodeBit are dynamic and may introduce new features that might require the collection of new information. If the personal data is substantially different or if there is a significant change in how we use your data, we will send you a notification and may also modify this Privacy Policy.
2.4 Notification will be made via email and/or SMS. Such notifications are important for your interaction with CodeBit and are inherent to the provision of our services, meaning that the User cannot opt out of receiving this type of communication.
2.5 We have listed above the uses we will make of the data collected from Users.
2.6 The database, built through data collection on CodeBit Platforms, is our property and responsibility, and its use, access, and sharing, when necessary, will be carried out within the limits and purposes of CodeBit's business, and may be made available for consultation and transferred to our business partners, suppliers, and authorities, provided that the provisions of this Privacy Policy are observed.
2.6.1 The User is hereby aware that we may enrich our database by adding information from other legitimate sources – including database sources from other companies associated with Codebit. Thus, they express their explicit consent by agreeing to the terms of this Privacy Policy.
2.6.2 Internally, our Users' data is accessed only by professionals duly authorized by CodeBit, respecting the principles of proportionality, necessity, and relevance to the objectives of the said company, in addition to the commitment of confidentiality and preservation of privacy under the terms of this Privacy Policy.
2.6.3 In the event of sharing Personal Data, it will occur solely and exclusively when necessary to fulfill the purposes described in the Privacy Policy.
3. DATA STORAGE
3.1 The collected data will be stored in a secure and controlled environment for a minimum period of 6 (six) months, in accordance with the Brazilian Civil Rights Framework for the Internet, taking into account the available state of the art.
3.2 However, considering that no security system is infallible, CodeBit disclaims any liability for any losses and/or damages resulting from failures, viruses, or intrusions into CodeBit's database, except in cases of willful misconduct or negligence.
3.3 The data obtained from our Users may be stored on our own servers or on servers of a third party contracted for this purpose, whether allocated in Brazil or abroad, and may also be stored by means of cloud computing technology and/or other technologies that may arise in the future, always aiming at the improvement and refinement of our activities.
3.4 Our User may request the display, correction, or ratification of their personal data through the customer service tools provided by us.
3.5 Through the same customer service tools, our User may request the deletion of their personal data collected and registered by CodeBit, provided that the contract between the User and CodeBit has ended, any Access Accounts have been canceled, and the minimum legal term has elapsed.
3.5.1. CodeBit clarifies that, in some situations, it will not be possible to perform the complete deletion of data, such as, for example, in the case of Invoices eventually generated by our company as a result of acquisitions made by our User. These invoices are always linked to the User's CPF (Taxpayer ID), therefore making it necessary to keep this information to avoid tax discrepancies.
3.6.1. For auditing purposes and the preservation of rights, we may retain the history of our Users' data registration for a longer period, in cases where the law or regulatory standards so establish, or for the preservation of rights. However, we reserve the right to delete them permanently, according to our convenience, in a shorter period.
3.6.2. The data preserved under the conditions indicated above will have its use limited to the purposes of clause 2.1 of this Privacy Policy.
4. DATA SECURITY
4.1 CodeBit guarantees that it uses a limited access policy, meaning that Users' personal data and information are restricted only to employees, staff, and partner companies of CodeBit whose job functions require contact with personal data.
4.2 CodeBit uses a database service managed by AWS – Amazon Web Services, in addition to having strict security policies with monitored, restricted, and controlled access for its employees and collaborators through cloud control panels. Furthermore, CodeBit operates in a functional environment that features a set of scalable servers, depending on the volume of traffic on the Platform, without human intervention, in separate physical locations situated in private subnets with access controlled only through the load balancer (entry endpoint).
4.3 Additionally, all accesses and actions of CodeBit employees on the Platform are recorded by three tools: (i) the SGM (Maintenance Management System), where all occurrences on the Platform and user contacts are registered for historical and action-tracking purposes; (ii) RD Station, which records the capture of all leads; (iii) mailing codebit, an email dispatch tool where activities are registered in the system. CodeBit uses these tools to monitor employee actions and store service history and traceability.
4.4 CodeBit recommends that Users keep their Platform access passwords strictly confidential, avoiding disclosure to third parties.
4.5 In the event of a suspected breach of personal data, CodeBit undertakes to notify the Users who may have been affected and track all activities carried out in the last period since the last suspicion.
5. USER RIGHTS
5.1 Any User wishing to revoke their consent shall do so by means of a request for revocation of consent, through electronic contact via the email address contato@codebit.com.br, except for legal hypotheses.
5.1.1. In this situation, CodeBit will use its best efforts to respond to all legitimate requests for revocation of consent, acting within 7 (seven) days. Occasionally, it may take longer than 30 (thirty) days if the request is particularly complex or if the User has made multiple requests. If it takes longer than expected, we will notify you.
5.2 CodeBit retains Users' personal data and information for the period necessary to fulfill the purposes for which we collect them, including for legal or tax purposes. This period is essential to ensure the continuous development and improvement of the platform. After this period, Users' personal data and information will be deleted from CodeBit's database.
5.3 The User may request the display, correction, or ratification of their personal data through the service tools made available by CodeBit, via electronic contact at the email contato@codebit.com.br.
5.4 If the User wishes to request the deletion of their personal data collected and registered by CodeBit, they may also get in touch via email contato@codebit.com.br.
5.5 In addition to the rights described above, the User may also exercise other rights regarding the data collected directly by CodeBit. Only identifiable data is eligible for the exercise of such rights. The User's rights also include:
Right of Access: right that allows the User to know and obtain information about the processing of their personal data;
Right to Object: right that allows the User to object to the processing of their personal data;
Right to Restriction: right of the User to restrict the future processing of their personal data;
Right to Data Portability: right of the User to request the transfer of their personal data without any obstacles.
6. ANTI-SPAM
6.1 Emails sent by CodeBit never ask for confirmation of data, passwords, or personal registrations. Furthermore, our communications do not contain any type of download or executable attachments (files with extensions .exe, .com, .scr, .bat).
6.2 All our promotional emails are sent from @codebit.com.br addresses and their links lead directly to CodeBit's website or our social networks.
6.3 Relationship emails will only be sent to Users who opt in to receive them. And if, at any time, the User wishes to unsubscribe from these mailings, their request will be promptly fulfilled.
7. MODIFICATIONS TO THE TERMS OF THIS POLICY
7.1 This Privacy Policy may be altered at any time, depending on the purpose or necessity, such as for adjustment and legal compliance with a provision of law or regulation that has equivalent legal force, with the current version always being the most recent.
7.2 The new Policy will enter into force 10 (ten) days after being published on the Platform. Within the aforementioned period, the User must inform by email if they do not agree with the amended terms. If there is no manifestation within the stipulated period, or if the User continues to use CodeBit's services, it will be understood that the User tacitly accepted the new terms, and the contract will continue to bind the parties.
8. GENERAL PROVISIONS
8.1 We may alter the content of this Privacy Policy at any time, depending on the purpose or necessity, such as for adjustments and legal compliance with a provision of law or regulation that has equivalent legal force, and it is our User's responsibility to check it whenever they access CodeBit Platforms.
8.1.1. In the event of significant updates to this document, CodeBit will notify the User through the tools available on the Platforms used by our User and/or the means of contact provided by them.
8.2 The User may contact us in case of any questions regarding the provisions of this Privacy Policy through the customer service channels indicated below, whose working hours are Monday to Friday, from 8 am to 5 pm, except for national holidays:
telephone: (11) 3014-2103;
email: contato@codebit.com.br
8.3 If third-party companies process any data collected by CodeBit, they must strictly respect the conditions stipulated herein and CodeBit's Information Security policies.
8.4 If any provision of this Privacy Policy is considered illegal or illegitimate by an authority in the location where our User resides or from their Internet connection, the remaining conditions will remain in full force and effect.
9. APPLICABLE LAW AND JURISDICTION
This Privacy Policy will be interpreted according to Brazilian legislation, in the Portuguese language, with the forum of our User's domicile being elected to resolve any dispute or controversy involving this document, except for specific exceptions of personal, territorial, or functional competence under the applicable legislation.
10. GLOSSARY
For the purposes of this document, the following definitions and descriptions should be considered for a better understanding:
CODEBIT DESENVOLVIMENTO DE SOFTWARES CUSTOMIZADOS LTDA: a company regularly incorporated under Brazilian laws, with headquarters in Franca, State of São Paulo, at AVENIDA EMILIO PALUDETTO, 5860
SALA 1 - VILA HIPICA - 14403-860, registered with the CNPJ/MF under No. 12.398.333/0001-08.
Cloud Computing: cloud computing is a service virtualization technology built from the interconnection of more than one server through a common information network (e.g., the Internet), with the goal of reducing costs and increasing the availability of the supported services.
Access Account: User credential that may be required to use or access restricted areas and exclusive functionalities of the Platforms offered by CodeBit.
IP: abbreviation for Internet Protocol. It is an alphanumeric set that identifies Users' devices on the Internet.
Logs: records of User activities performed on CodeBit Platforms.
Platforms: these are CodeBit's virtual and physical establishments, as well as websites, applications, and services offered.
Users: persons who access or interact with the activities offered by CodeBit Platforms.
The User declares to have read, understood, and accepted all the rules, conditions, and obligations established in this Privacy Policy.
Franca/SP, date of acceptance, access, and use of the Platform and other applications.
Update: November 25, 2021.
The purpose of this document is to establish the rules regarding the collection, access, use, storage, transfer, enrichment, and disposal of data collected from Users, in addition to the registration of their activities in accordance with the laws in force in Brazil.
When the User accesses and uses our Platforms - websites, applications, and services offered by CodeBit - they accept this Privacy Policy, giving their free and express consent to the terms set forth herein.
The collection, use, and sharing of personal data of CodeBit Users will be subject to this Privacy Policy and its updates. When accessing the website or the application, the User must read this Policy, expressing their agreement with its provisions. This must be done through the button provided for this purpose at the time of their registration on the platform. For Users who are already registered, this action must be done in a pop-up window when accessing the system after any update to the privacy policy.
If the User wishes to contact CodeBit, they can simply send an email to contato@codebit.com.br.
1. DATA COLLECTION
1.1 Data is collected when entered or voluntarily submitted by Users when using the Platforms offered by CodeBit – both in its virtual and physical establishments, which includes, but is not limited to, the creation of an Access Account, navigation, participation in offers and programs, purchase of products, and visits made.
1.2 The information we collect from Users is:
name;
company;
job title;
phone numbers;
email address.
1.3 We are not responsible for the accuracy or lack thereof in the information provided by our User or for it being outdated, when it is their responsibility to provide it accurately or keep it updated.
2. USE AND PURPOSE OF DATA COLLECTION AND PROCESSING
2.1 The data collected from our Users will be used for the following purposes:
keep their registration data updated for contact purposes by telephone, instant messaging applications, electronic mail, SMS, direct mail, or other communication channels;
generate statistics, studies, research, and surveys relevant to their behavior when using CodeBit Platforms;
promote our services and products, inform about news, features, contents, news, and other relevant events to maintain the relationship with our Users;
send emails, make active contacts, and send other communications, respecting the User's privacy under this Privacy Policy, to promote their products and services to whom it may concern;
safeguard ourselves regarding rights and obligations related to the use of our Platforms;
collaborate and/or comply with court orders or requests by administrative authorities;
for the maintenance and improvement of our Platforms, products, and services.
2.2 In the event of any change in the purposes for which we use the data of Users or Referrals, they will be notified and will have a period of 7 (seven) days to withdraw their consent, in accordance with the terms described in this Privacy Policy.
2.3 The services offered by CodeBit are dynamic and may introduce new features that might require the collection of new information. If the personal data is substantially different or if there is a significant change in how we use your data, we will send you a notification and may also modify this Privacy Policy.
2.4 Notification will be made via email and/or SMS. Such notifications are important for your interaction with CodeBit and are inherent to the provision of our services, meaning that the User cannot opt out of receiving this type of communication.
2.5 We have listed above the uses we will make of the data collected from Users.
2.6 The database, built through data collection on CodeBit Platforms, is our property and responsibility, and its use, access, and sharing, when necessary, will be carried out within the limits and purposes of CodeBit's business, and may be made available for consultation and transferred to our business partners, suppliers, and authorities, provided that the provisions of this Privacy Policy are observed.
2.6.1 The User is hereby aware that we may enrich our database by adding information from other legitimate sources – including database sources from other companies associated with Codebit. Thus, they express their explicit consent by agreeing to the terms of this Privacy Policy.
2.6.2 Internally, our Users' data is accessed only by professionals duly authorized by CodeBit, respecting the principles of proportionality, necessity, and relevance to the objectives of the said company, in addition to the commitment of confidentiality and preservation of privacy under the terms of this Privacy Policy.
2.6.3 In the event of sharing Personal Data, it will occur solely and exclusively when necessary to fulfill the purposes described in the Privacy Policy.
3. DATA STORAGE
3.1 The collected data will be stored in a secure and controlled environment for a minimum period of 6 (six) months, in accordance with the Brazilian Civil Rights Framework for the Internet, taking into account the available state of the art.
3.2 However, considering that no security system is infallible, CodeBit disclaims any liability for any losses and/or damages resulting from failures, viruses, or intrusions into CodeBit's database, except in cases of willful misconduct or negligence.
3.3 The data obtained from our Users may be stored on our own servers or on servers of a third party contracted for this purpose, whether allocated in Brazil or abroad, and may also be stored by means of cloud computing technology and/or other technologies that may arise in the future, always aiming at the improvement and refinement of our activities.
3.4 Our User may request the display, correction, or ratification of their personal data through the customer service tools provided by us.
3.5 Through the same customer service tools, our User may request the deletion of their personal data collected and registered by CodeBit, provided that the contract between the User and CodeBit has ended, any Access Accounts have been canceled, and the minimum legal term has elapsed.
3.5.1. CodeBit clarifies that, in some situations, it will not be possible to perform the complete deletion of data, such as, for example, in the case of Invoices eventually generated by our company as a result of acquisitions made by our User. These invoices are always linked to the User's CPF (Taxpayer ID), therefore making it necessary to keep this information to avoid tax discrepancies.
3.6.1. For auditing purposes and the preservation of rights, we may retain the history of our Users' data registration for a longer period, in cases where the law or regulatory standards so establish, or for the preservation of rights. However, we reserve the right to delete them permanently, according to our convenience, in a shorter period.
3.6.2. The data preserved under the conditions indicated above will have its use limited to the purposes of clause 2.1 of this Privacy Policy.
4. DATA SECURITY
4.1 CodeBit guarantees that it uses a limited access policy, meaning that Users' personal data and information are restricted only to employees, staff, and partner companies of CodeBit whose job functions require contact with personal data.
4.2 CodeBit uses a database service managed by AWS – Amazon Web Services, in addition to having strict security policies with monitored, restricted, and controlled access for its employees and collaborators through cloud control panels. Furthermore, CodeBit operates in a functional environment that features a set of scalable servers, depending on the volume of traffic on the Platform, without human intervention, in separate physical locations situated in private subnets with access controlled only through the load balancer (entry endpoint).
4.3 Additionally, all accesses and actions of CodeBit employees on the Platform are recorded by three tools: (i) the SGM (Maintenance Management System), where all occurrences on the Platform and user contacts are registered for historical and action-tracking purposes; (ii) RD Station, which records the capture of all leads; (iii) mailing codebit, an email dispatch tool where activities are registered in the system. CodeBit uses these tools to monitor employee actions and store service history and traceability.
4.4 CodeBit recommends that Users keep their Platform access passwords strictly confidential, avoiding disclosure to third parties.
4.5 In the event of a suspected breach of personal data, CodeBit undertakes to notify the Users who may have been affected and track all activities carried out in the last period since the last suspicion.
5. USER RIGHTS
5.1 Any User wishing to revoke their consent shall do so by means of a request for revocation of consent, through electronic contact via the email address contato@codebit.com.br, except for legal hypotheses.
5.1.1. In this situation, CodeBit will use its best efforts to respond to all legitimate requests for revocation of consent, acting within 7 (seven) days. Occasionally, it may take longer than 30 (thirty) days if the request is particularly complex or if the User has made multiple requests. If it takes longer than expected, we will notify you.
5.2 CodeBit retains Users' personal data and information for the period necessary to fulfill the purposes for which we collect them, including for legal or tax purposes. This period is essential to ensure the continuous development and improvement of the platform. After this period, Users' personal data and information will be deleted from CodeBit's database.
5.3 The User may request the display, correction, or ratification of their personal data through the service tools made available by CodeBit, via electronic contact at the email contato@codebit.com.br.
5.4 If the User wishes to request the deletion of their personal data collected and registered by CodeBit, they may also get in touch via email contato@codebit.com.br.
5.5 In addition to the rights described above, the User may also exercise other rights regarding the data collected directly by CodeBit. Only identifiable data is eligible for the exercise of such rights. The User's rights also include:
Right of Access: right that allows the User to know and obtain information about the processing of their personal data;
Right to Object: right that allows the User to object to the processing of their personal data;
Right to Restriction: right of the User to restrict the future processing of their personal data;
Right to Data Portability: right of the User to request the transfer of their personal data without any obstacles.
6. ANTI-SPAM
6.1 Emails sent by CodeBit never ask for confirmation of data, passwords, or personal registrations. Furthermore, our communications do not contain any type of download or executable attachments (files with extensions .exe, .com, .scr, .bat).
6.2 All our promotional emails are sent from @codebit.com.br addresses and their links lead directly to CodeBit's website or our social networks.
6.3 Relationship emails will only be sent to Users who opt in to receive them. And if, at any time, the User wishes to unsubscribe from these mailings, their request will be promptly fulfilled.
7. MODIFICATIONS TO THE TERMS OF THIS POLICY
7.1 This Privacy Policy may be altered at any time, depending on the purpose or necessity, such as for adjustment and legal compliance with a provision of law or regulation that has equivalent legal force, with the current version always being the most recent.
7.2 The new Policy will enter into force 10 (ten) days after being published on the Platform. Within the aforementioned period, the User must inform by email if they do not agree with the amended terms. If there is no manifestation within the stipulated period, or if the User continues to use CodeBit's services, it will be understood that the User tacitly accepted the new terms, and the contract will continue to bind the parties.
8. GENERAL PROVISIONS
8.1 We may alter the content of this Privacy Policy at any time, depending on the purpose or necessity, such as for adjustments and legal compliance with a provision of law or regulation that has equivalent legal force, and it is our User's responsibility to check it whenever they access CodeBit Platforms.
8.1.1. In the event of significant updates to this document, CodeBit will notify the User through the tools available on the Platforms used by our User and/or the means of contact provided by them.
8.2 The User may contact us in case of any questions regarding the provisions of this Privacy Policy through the customer service channels indicated below, whose working hours are Monday to Friday, from 8 am to 5 pm, except for national holidays:
telephone: (11) 3014-2103;
email: contato@codebit.com.br
8.3 If third-party companies process any data collected by CodeBit, they must strictly respect the conditions stipulated herein and CodeBit's Information Security policies.
8.4 If any provision of this Privacy Policy is considered illegal or illegitimate by an authority in the location where our User resides or from their Internet connection, the remaining conditions will remain in full force and effect.
9. APPLICABLE LAW AND JURISDICTION
This Privacy Policy will be interpreted according to Brazilian legislation, in the Portuguese language, with the forum of our User's domicile being elected to resolve any dispute or controversy involving this document, except for specific exceptions of personal, territorial, or functional competence under the applicable legislation.
10. GLOSSARY
For the purposes of this document, the following definitions and descriptions should be considered for a better understanding:
CODEBIT DESENVOLVIMENTO DE SOFTWARES CUSTOMIZADOS LTDA: a company regularly incorporated under Brazilian laws, with headquarters in Franca, State of São Paulo, at AVENIDA EMILIO PALUDETTO, 5860
SALA 1 - VILA HIPICA - 14403-860, registered with the CNPJ/MF under No. 12.398.333/0001-08.
Cloud Computing: cloud computing is a service virtualization technology built from the interconnection of more than one server through a common information network (e.g., the Internet), with the goal of reducing costs and increasing the availability of the supported services.
Access Account: User credential that may be required to use or access restricted areas and exclusive functionalities of the Platforms offered by CodeBit.
IP: abbreviation for Internet Protocol. It is an alphanumeric set that identifies Users' devices on the Internet.
Logs: records of User activities performed on CodeBit Platforms.
Platforms: these are CodeBit's virtual and physical establishments, as well as websites, applications, and services offered.
Users: persons who access or interact with the activities offered by CodeBit Platforms.
The User declares to have read, understood, and accepted all the rules, conditions, and obligations established in this Privacy Policy.
Franca/SP, date of acceptance, access, and use of the Platform and other applications.
Update: November 25, 2021.
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