Issuing documents, scheduling a medical consultation in the public healthcare system, finding out how your tax situation is, paying taxes... have you ever stopped to think, how many times in recent years have you managed to perform these activities without leaving your home?

It is clear how much the offer of public services through digital means has expanded, and, if before citizens had to leave home to access them, now they are just a click away, you just need a computer or a smartphone.

All of this is due to the digital transformation in Government.

Undoubtedly, technology revolutionized the way we do many things. In every sector, innovation is present, and in public management, it is no different; in fact, the so-called GovTechs are developed within this scenario.

These organizations aim to offer solutions that, through technological advances, improve public services and processes, spark the interest of public agents, and facilitate the daily life of the population.

Want to find out how they operate? Then, continue reading and check out the article that the CodeBlog team has prepared for you.

GovTechs: Understanding the concept

In brief, GovTechs are companies that pair technology with the solutions used by Government departments to ensure the provision of quality services to citizens.

According to the CAF - Development Bank of Latin America, these organizations are part of an ecosystem where governments collaborate with startups, small and medium-sized enterprises (SMEs), and other actors using data intelligence, digital technologies, and innovative methodologies to provide solutions to public problems.

In this scenario, the sum of Gov + Tech results in the application of innovative resources to services of public interest, which positively impact public policies and promote effective improvements for the population.

The role of GovTechs

GovTechs operate in various sectors of the public sphere. Check out some examples below:

Health

Within healthcare, GovTechs can, for example, develop applications to allow citizens to schedule consultations and exams in public health clinics, schedule medication pick-ups, and access exam reports.

An example of this is ConecteSUS, which became very popular during the pandemic as it shows the record of all vaccine doses administered against covid-19.

Education

As for the education sector, GovTechs can, for example, work on creating virtual libraries so that the population can access free e-books. Additionally, it is also possible to offer online school enrollment for students in public schools, make video classes available to reinforce the materials presented in the classroom, and much more.

These services were also strengthened during social distancing, when schools had their in-person activities paused to curb the spread of the coronavirus, requiring the use of various technologies so that students could continue learning at a distance.

Mobility

To optimize urban mobility, city halls can resort to the solutions made available by GovTechs, such as applications that monitor available bus netowrks, inform about routes and stops.

Furthermore, there are resources that can help ambulance drivers chart the best destinations to ensure more effective assistance to accident victims.

Reporting Channel

GovTechs can also act in favor of public safety and develop solutions so that people have practical access to a reporting channel, capable of establishing direct communication with those responsible for public and environmental safety, solving the city's demands alongside the City Hall.

Thus, it is possible to report potholes in the streets, lack of lighting in certain regions, cases of domestic violence, illegal burnings, abandoned animals, and more.

The benefits of GovTechs for society

By offering technologies to facilitate public management, GovTechs provide countless advantages to society. Discover some of them below:

Reduction of bureaucracy

One of the main advantages promoted by GovTechs is the reduction of bureaucracy in public services. With their presence, people can access and enjoy their rights and the resources paid for by their taxes with much more convenience.

Technology evolution

The high demands of governments make these agencies great partners and clients for technology companies. Thus, with the increase of investment from public entities in this field, technological research and creation will be considerably intensified.

Job creation

Last but not least, it is certain that when new companies start operating, new job opportunities emerge in the market. For cities, this is excellent, after all, they ensure that a larger amount of money is injected into the local economy, benefiting the development of all community sectors.

So, did you enjoy discovering how the role of GovTechs is important for everyone to have easier access to public services?

Do you want to know more about GovTechs, and how they can transform the relationship between government and citizens and revolutionize the social, economic, and educational context? What technologies can be used to make this a reality?

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Otherwise, keep an eye on CodeBit's Blog, we will have a lot of news here soon.

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